Hiring Service Coordinator in Mount Pleasant MI

Full Time 1 month ago
Employment Information

Job Overview: Join our team as a Service Coordinator in the Mount Pleasant, Michigan area. We are looking for a dedicated individual to oversee service operations and ensure customer satisfaction.

Job Details: The Service Coordinator will be responsible for managing service requests, scheduling appointments, coordinating with technicians, and resolving customer inquiries efficiently.

Responsibilities:

  • Manage incoming service requests and assign tasks to technicians.
  • Schedule appointments and ensure timely service delivery.
  • Communicate with customers to provide updates on service status.
  • Resolve any customer complaints or issues in a professional manner.
  • Maintain accurate records of service activities and customer interactions.

Requirements:

  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service abilities.
  • Ability to work well under pressure and prioritize tasks effectively.
  • Proficiency in using service management software.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity for career growth and advancement.
  • Training and development programs to enhance skills.

Other Details: The Service Coordinator role in Mount Pleasant, Michigan requires a proactive and customer-focused approach to ensure service excellence. Join our team and make a positive impact in the community.

We welcome enthusiastic individuals who are ready to take on new challenges and contribute to our team's success. Apply now and be part of our dynamic work environment in Mount Pleasant, Michigan!