Job Overview: Join our team as a Customer Service / BDC Specialist in Fayetteville, North Carolina. In this role, you will be responsible for providing exceptional customer service and support through various channels to ensure customer satisfaction and retention.

Job Details: As a Customer Service / BDC Specialist, you will handle customer inquiries, resolve issues, and provide information about products and services. You will also assist in scheduling appointments and maintaining customer databases.

• Respond to customer inquiries promptly and professionally.
• Resolve customer complaints and issues effectively.
• Assist in scheduling appointments and managing calendars.
• Maintain accurate and updated customer databases.
• Collaborate with team members to ensure customer satisfaction.

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using customer service software and tools.
• Ability to multitask and prioritize in a fast-paced environment.

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Training and development programs to enhance skills.

Other Details: This position offers a dynamic work environment in Fayetteville, North Carolina with a supportive team and opportunities to excel in customer service. Join us in delivering exceptional service to our customers and making a positive impact in the community.

We welcome passionate individuals with a customer-centric mindset to apply for this role and be part of our team dedicated to providing outstanding service in Fayetteville, North Carolina.