Job Overview: Join our team as a Service BDC Representative in Plymouth, Massachusetts. In this role, you will be responsible for handling inbound and outbound calls related to service appointments and inquiries, providing exceptional customer service, and assisting with scheduling appointments.

Job Details: As a Service BDC Representative, you will be the first point of contact for customers seeking service assistance. You will play a crucial role in ensuring customer satisfaction and service efficiency.

Responsibilities:

• Manage inbound and outbound service calls.
• Assist customers with scheduling service appointments.
• Provide accurate information about services offered.
• Resolve customer inquiries and issues promptly.
• Maintain a high level of professionalism and customer service.

Requirements:

• Excellent communication skills.
• Customer service experience preferred.
• Ability to multitask and prioritize tasks.
• Basic computer knowledge.

Benefits:

• Competitive salary.
• Opportunities for growth and advancement.
• Health and wellness benefits.

Other Details: This position offers a dynamic work environment in the automotive industry in Plymouth, Massachusetts. Join our team and be part of a company that values customer service excellence.

We welcome applications from motivated individuals looking to contribute to our team in Plymouth, Massachusetts. If you are passionate about customer service and enjoy a fast-paced work environment, we encourage you to apply and be part of our team.